Stragetic Plan

Cooinda Coonabarabran Limited

Strategic Plan Summary

 2016 - 2019

The Strategic Plan was developed by the Board of Cooinda Coonabarabran in consultation with management, community members and staff.

It sets out key strategic objectives and initiatives for the next three years, with a view to ensuring continuity and enhancement of services to the local community.

This is a summary of the Strategic Plan

 

Summary of Strategic Plan 2016 - 2019

Strategic Objective

Strategic Initiatives

Timing

Strategic Measures

  1. Facility Development and  Upgrade

1.1   Refurbishment of residential aged care facilities

1.2   Development of new community living facility at Priddis Farm

2016/17

2018/19

 

Timely completion of project Stages

Occupancy/Sales

Return on Investment

  1. Sustainable Service Mix

2.1   Expand services offered in retirement village and Lodge

2.2   Expand In-home support to include fee for service (aged care and disability)

 

2.3   Develop new service offerings and income streams

2016

 

2016

 

2017/18

Number of village and Lodge residents using home care

Fee for service hours & types

Allied health hours by setting

Qualify for significant refurbishment subsidy

  1. Strong Workforce

3.1   Recruitment Plan

3.2   Succession Planning

3.3   Align structure and strategy

2016/17

2017

2016/17

Clinical and management roles filled

Plans in place

Clear accountability for KPIs

Staff satisfaction, retention, unplanned leave

  1. Community Collaboration

4.1   Build referral pathways & service initiatives with key health and community services

4.2   Build community support & organisational membership

4.3   Brand and marketing strategy

2016

 

2017

 

2017

 

Frequency of meetings, Referral trends

 

Increased membership, Board succession plan

Quarterly articles in newspaper, Focus group feedback

  1. Contemporary Systems

5.1   Strengthen Governance

5.2   Streamline administration processes

5.3   Leverage technology for efficient service delivery

2016

2017

2017

Board reporting

Activity Reporting

Staff use of technology, Automated rosters

  1. Financial Sustainability

6.1   Financial Reporting

6.2   Cost management

6.3   Generate additional income streams

6.4   Generate a surplus

2016

2016

2017

2016/17

Total revenue Target

Net profit Target

Working capital ratio, P&L on budget

Salary: expenditure ratio

Benchmark performance